What Makes An Online Casino Legit
A legitimate online casino demonstrates:
- A valid gaming licence issued by a recognised authority.
- Transparent ownership and compliance with AML (Anti-Money-Laundering) and KYC (Know Your Customer) standards.
- Secure handling of payments and player data.
- Fair, tested games provided by certified software studios.
- Responsible gambling measures and access to customer support.
These elements ensure players can trust that deposits, withdrawals, and personal data are managed safely.
Heats Casino Licensing Information
Heats Casino operates under an active offshore licence issued by the Offshore Finance Authority of the State of Anjouan (AOFA) under the Computer Gaming Licensing Act 007 of 2005.
Licence Status
As of October 6, 2025, the licence was confirmed as valid.
The operator is listed as ANJ OF GOLD LIMITADA, trading as Heats Casino, with an active operating status at the time of verification.
Licensing Jurisdiction
Anjouan, part of the Union of the Comoros, regulates online gaming through its independent licensing framework.
While this is not a UKGC licence, it allows Heats Casino to operate internationally while adhering to strict AML and KYC compliance standards.
Ownership And Operation
Heats Casino is owned and operated by ANJ OF GOLD LIMITED, established in 2024. Costa Rica address and shows the operator in valid operating status at the time of review.
Company Transparency
The operator’s details are publicly available on the official site, including:
- Contact emails for support and AML/KYC matters
- Published AML/KYC policies and verification steps
- Licence reference and operating status
This level of disclosure aligns with typical transparency expectations for offshore-licensed casinos.
Payment Security And Fair Play
Heats Casino processes payments via recognised services, including PaymentIQ, Visa, Mastercard, Skrill, Neteller, Jeton, and major cryptocurrencies. These providers apply compliance controls and encryption as part of their standard operations.
Secure Transactions
SSL encryption and active AML monitoring. For added protection, deposits and withdrawals are expected to follow same-method rules, supporting ownership and source-of-funds checks.
Fair Game Providers
Games come from licensed, well-known developers such as Evolution, Pragmatic Play, Play’n GO, Blueprint, Yggdrasil, Thunderkick, and others. These studios supply titles tested for RNG fairness and are widely used across regulated markets.
Security & Fairness Overview
| Area | Description |
|---|---|
| Payments | Processed via PaymentIQ and mainstream providers (cards, e-wallets, crypto) |
| Encryption | Site protected with SSL; sensitive data transmitted securely |
| AML/KYC | Ongoing monitoring, step-based verification, same-method withdrawal rules |
| Game fairness | Catalog from certified providers (e.g., Evolution, Pragmatic Play, Play’n GO, Yggdrasil, Thunderkick) |
AML And KYC Compliance
Heats Casino applies an AML/KYC framework aligned with EU-style standards. The policy covers verification, monitoring, and long-term record keeping.
AML Highlights
Layered controls designed to prevent misuse.
- Three-step verification based on activity thresholds.
- PEP screening with enhanced due diligence when flagged.
- Regional risk classification with stricter checks for higher-risk profiles.
- Ongoing transaction monitoring and escalation for atypical patterns.
KYC Implementation
KYC combines automated checks with manual review. Records are retained for ten years under AML rules.
- Provide photo ID and proof of address when requested.
- A selfie may be required to match the ID.
- Source of funds can be requested for larger transactions.
Sanctioned Regions
The brand does not accept customers from restricted locations. Iran, Cuba, North Korea, Syria, and Crimea among blocked regions.
AML/KYC at a Glance
| Control | Description |
|---|---|
| Verification levels | Three steps tied to deposit/withdrawal thresholds |
| Screening | PEP checks and regional risk classification |
| Documents | ID, address proof, selfie; source of funds when required |
| Monitoring | Ongoing transaction review with escalation |
| Retention | Records stored securely for ten years |
| Access limits | Sanctioned regions blocked via geo and provider rules |
Responsible Gaming Practices
Responsible gaming is a core indicator of a legitimate operator. Heats Casino provides tools to help players stay in control.
Player Protection
Players can request:
- Deposit limits (set via support).
- Self-exclusion or cooling-off periods.
- Account closure where appropriate.
These measures are available through customer support and align with the site’s compliance approach.
Data Retention And Protection
Player data is stored securely online and offline, with encryption and access controls. Retention follows EU data protection rules (Directive 95/46/EC) and AML requirements.
Customer Support Transparency
Support operates 24/7 via live chat, with a ticket system for documented cases. Ticket replies typically take 24–72 hours, and correspondence is logged under AML record-keeping rules.
Complaint Handling
Send initial complaints to [email protected].
If unresolved, escalate to [email protected] (for AML/KYC-related matters).
Include your account email, a brief summary, and any relevant screenshots to speed up review.
Reputation Indicators
Independent portals show early, generally positive signals, with some caveats about sample size and isolated disputes. Casino Guru lists Heats Casino with an Above average Safety Index (snapshot in Oct 2025). AskGamblers displays player feedback around 4.5/5 (6 ratings, verified by LiveChat in Jun 2025) and a complaints area where several cases were resolved. CasinosLists shows a user score of 10/10 from two votes (22 Nov 2024), which is positive but limited in volume. A Trustpilot page also exists with mixed individual experiences.
Pros
- Valid offshore licence (AOFA, Anjouan).
- Wide game selection from major providers.
- Strong AML and KYC structure with tiered checks.
- Fast withdrawals and crypto support.
Cons
- Not licensed by the UK Gambling Commission.
- Conflicting bonus limits appear across sections of the document.
- Not all terms are translated into every supported language.
Verdict On Legitimacy
Heats Casino operates under a valid offshore licence and applies AML, KYC, and data-protection measures consistent. While it is not UKGC-licensed, the published operator details suggest it is a legitimate offshore casino. Players should still verify live terms, especially bonus limits, before participating.